Benefits
“Your partner for Revenue Cycle Results” (expertise and integrated RCM solutions will enable your practice to concentrate on what really matters – optimal patient care)
We offer you an alternative to managing your own billing staff.
A medical biller in a private office may have a relatively low productivity rate because she is doing other work in the office and not able to concentrate full-time on billing work. The doctor has to invest in equipment, space, personnel, and supplies, as well as time managing the billers’s workload. This is large overhead for a private practice.
Apex RCM provides this service by taking that billing away from the office. Apex RCM users don’t have to worry about salaries, vacations, sick time, prioritizing reports or workflow peaks and valleys.
Our clients gain another benefit as well, because now that office worker can do other, more productive work, the space once used for billing personnel can now be used to generate additional income for the practice.
The decision to outsource critical components of a business’s operations is often based on data that demonstrates measurable benefits, such as cost savings and increased productivity. Some benefits however, such as quality, are less quantifiable but remain equally important to the bottom line.
Doctors should consider each benefit in order to calculate an estimated return on investment (ROI) for outsourcing its medical billing. Below is a comprehensive list of potential benefits.
Benefits and Savings of Outsourced Billing
I. Human Resources Savings:
Hiring – Outsourcing eliminates the need to spend time and money searching for and evaluating qualified billers and QA supervisors to hire.
Employee Benefits – Outsourcing eliminates the cost of employee benefits, which can include healthcare coverage, paid vacation, paid sick leave, 401K, and Medicare and Social Security taxes.
Training Expenses – Outsourcing eliminates the cost of training new employees and the productivity loss when resources are pulled away from billing and put on training new employees.
Vacation, Holidays & Other Coverage Gaps – With outsourcing, an employer never needs to worry about juggling employees’ personal schedules to ensure that there is full coverage.
No Loss From Staff Turnover – With outsourcing, a healthcare organization never has to worry about the potential backlog of work created during holidays or vacation times, or when employees retire, leave on short notice to pursue other career opportunities, or take extended personal leave for medical or family reasons.
II. Technology, Equipment and Space Savings:
Purchasing or Leasing Equipment – Outsourcing eliminates the need to continuously purchase or lease new or upgraded hardware and software.
Maintenance of Equipment – Many providers information management systems, databases and other expensive technology hardware require expensive annual maintenance contracts. Outsourcing eliminates the need for these expensive service contracts.
IT Staff Resources – By reducing the amount of technical maintenance on internal equipment, internal staff can be freed up to address more critical projects for the organization.
Office Space – Many healthcare organizations have to contend with cramped office spaces. Outsourcing medical transcription reduces the need to find space for additional employees and the equipment necessary to run the billing operation.
III. Improved Productivity and Quality Assurance:
Maintains Consistent Quality – Outsourcing ensures a consistent high level of quality on all billing reports. In-house billing can often be plagued by inconsistent quality especially during times of hiring and training new staff members.
Dedicated QA Staff – In many healthcare facilities, employing dedicated QA staff can be very expensive. As a result, QA is often just one of many job functions being performed by another staff member. Vendors maintain qualified QA supervisors that guarantee accurate documents. This focus on quality saves time and money over the long term.
Accuracy – Quality assurance programs enabled your vendor to achieve nearly 100% accuracy on almost every superbill.