Communicating with patients about their dental insurance is an important element in just about every dental practice.
Podcast: Play in new window | Download
Running Time: 64:03 minutes
In this Thriving Dentist Show, Gary interviews his friend Teresa Duncan about how to communicate with patients about their insurance in a way that leads to greater case acceptance. Teresa literally wrote the book on this topic when she wrote: Moving Patients to Yes; Easy Insurance Conversations. In this information-packed interview Gary and Teresa discuss; How to lead with conversations about health with your patients rather than leading with conversations about insurance, the right verbal skills that lead to greater case acceptance, a wonderful discussion about how words matter including specific words to use and things you should stop saying, the three C’s of Confidence, Clarity and Conversation and the interview concludes with a discussion between Gary and Teresa about their predictions about the future of dental insurance.
Teresa’s website:
odysseymgmt.com
Link to Teresa’s Book:
odysseymgmt.corecommerce.com/Book/
Use Code: THRIVING to receive a discount
Link to Teresa’s online ‘Dental Insurance Skills Training’ (DIST) Program: odysseymgmt.digitalchalk.com/dc/learn/dental-insurance-skills-workshop-1
Use Code: THRIVING to receive a discount
Teresa’s email address:
teresa@odysseymgmt.com
Link to article about dentistry in Los Algodones, Mexico, a town of 6,000 with 600 dentists.
Category: Dental Insurance
