A high performance team is a requirement if you are going to develop a world-class dental practice.
In this Thriving Dentist Show, Gary invited his friend Laura Hatch as a guest to discuss the latest trends on training and investing in developing your team.
Podcast: Play in new window | Download
Running time: 60:10In this Show Gary and Laura discuss;
- Laura’s experience with creating two start-up dental practices,
- the 3 ‘A’s that patients will use to evaluate their experience in your office,
- Laura’s best-selling book; Step Away from the Drill,
- tips to providing excellent customer service,
- digital technology that makes training and investing in developing your team a cost-effective option that produces excellent results,
- Laura’s motivation to creating her Front Office Rocks training resource,
- why she partnered with Dental Intel
- and how real-time data is SO very important
- and throughout the interview Laura shares her passion for training dental team members!
Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:
Lee’s website:
http://www.leeannbrady.com
Restorative Nation Website:
http://www.restorativenation.com
Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com
Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf
Laura’s website (Front Office Rocks):
http://www.frontofficerocks.com
Link to ‘Your Guide to Excellent Customer Service’ (FREE):
https://tools.frontofficerocks.com/download-your-guide-to-excellent-customer-service
Amazon Link to Laura’s Book: Step Away from the Drill:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Step+away+from+the+Drill+Laura+Hatch
Link to receive a Free ($1,500 Value) Practice Analysis for Dental Intel:
http://get.dentalintel.com/gary/
Category: Dental Assistants